Department standards
Sales
Standards that help hotel teams capture, qualify, follow up and convert the business that comes through the door.
Browse all Sales standards →The working standard
Every missed group inquiry or undocumented account conversation is lost opportunity. These resources make the next sales action visible.
BUILT FOR
Sales managers · Sales coordinators · Front desk teams · General managers
HOW TO USE THIS LIBRARYOpen any standard, adapt it to the property, then download an editable Word file or PDF for your team.
13 core resources
View complete library →Start with the work in front of you.
01Group Inquiry ProcedureOpen →02Hotel Sales Call StandardOpen →03LNR Qualification ChecklistOpen →04Weekly Sales Meeting AgendaOpen →05Hotel RFP Response StandardOpen →06Group Proposal TemplateOpen →07Hotel Site Tour StandardOpen →08Corporate Account PlanOpen →09Prospecting Call List WorksheetOpen →10Tentative Group Follow-Up StandardOpen →11Group Resume ProcedureOpen →12Lost Business ReviewOpen →13Account Production ReviewOpen →
Useful hotel knowledge should be free.
The Hotel Standards Library →