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FinanceSOP6 min read

Cash Handling Procedure

Standard controls for drawer issue, transactions, safe drops and reconciliation.

PRIMARY ROLECash-Handling Employees
USE WHENCash Control

Operating standard

  1. 01

    Accept an assigned drawer only after counting it in a controlled area.

  2. 02

    Keep one employee accountable for each drawer and never share login credentials.

  3. 03

    Enter every transaction immediately; retain required support for refunds and paid-outs.

  4. 04

    Complete safe drops at the approved threshold without announcing or displaying cash.

  5. 05

    Count the drawer away from guests and reconcile to the system-generated shift report.

  6. 06

    Document variances immediately and obtain manager review before leaving the property.