People & CultureChecklist12 min read
New Employee Onboarding Checklist
Create a consistent first-day and first-week experience for hotel employees.
PRIMARY ROLEHiring Manager
USE WHENNew Hire
Operating standard
- 01
Confirm employment documents, schedule, uniform, name badge and system access.
- 02
Introduce the hotel story, service promise, guest privacy and conduct expectations.
- 03
Tour work areas, break areas, time clock, emergency exits and assembly points.
- 04
Assign a trained peer and review the position learning plan and sign-off standards.
- 05
Schedule 24-hour, 7-day and 30-day check-ins before the employee starts.
- 06
Document completed training and never permit unsupervised work before required sign-off.