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People & CultureTemplate10 min read

Employee One-on-One Template

Create a regular conversation around support, performance and growth.

PRIMARY ROLESupervisor
USE WHENEmployee Check-In

Operating standard

  1. 01

    Employee One-on-One Template: Confirm the scope, desired outcome and people & culture owner for this employee check-in work.

  2. 02

    Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.

  3. 03

    Complete the actions within Supervisor authority and escalate any safety, guest, revenue or policy exception promptly.

  4. 04

    Coordinate required handoffs with the affected department so the action is visible beyond one shift.

  5. 05

    Save the completed record in the hotel’s approved location and share it with the next owner.