Front OfficeChecklist8 min read
Front Desk Cashier Variance Review
Investigate cash differences fairly, quickly and with a complete record.
PRIMARY ROLEFront Office Manager
USE WHENCash Variance
Operating standard
- 01
Secure the shift report, receipts, paid-out support and drawer count without altering original records.
- 02
Confirm the assigned cashier, shift times, opening bank and required safe-drop activity.
- 03
Recount the drawer with a manager present and compare the result to the system report.
- 04
Review voids, refunds, corrections, exchange activity and unusual transaction timing.
- 05
Document the variance, facts reviewed, corrective action and any required employee follow-up.