RevenueWorksheet12 min read
Group Wash Review
Review historical and active group wash risk before it changes displacement, inventory or forecast decisions.
PRIMARY ROLERevenue Manager
USE WHENGroup Wash
Operating standard
- 01
Group Wash Review: Confirm the scope, desired outcome and revenue owner for this group wash work.
- 02
Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.
- 03
Complete the actions within Revenue Manager authority and escalate any safety, guest, revenue or policy exception promptly.
- 04
Coordinate required handoffs with the affected department so the action is visible beyond one shift.
- 05
Save the completed record in the hotel’s approved location and share it with the next owner.