HousekeepingSOP5 min read
Housekeeping Key Control
Track master keys, carts and access devices through every shift.
PRIMARY ROLEHousekeeping Supervisor
USE WHENKey Control
Operating standard
- 01
Housekeeping Key Control: Confirm the scope, desired outcome and housekeeping owner for this key control work.
- 02
Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.
- 03
Complete the actions within Housekeeping Supervisor authority and escalate any safety, guest, revenue or policy exception promptly.
- 04
Coordinate required handoffs with the affected department so the action is visible beyond one shift.
- 05
Document the result, any exception and the next action before the work is considered complete.