FinanceSOP6 min read
Invoice Approval Procedure
Confirm the hotel received the right goods or services before approving an invoice.
PRIMARY ROLEDepartment Head
USE WHENInvoice Approval
Operating standard
- 01
Invoice Approval Procedure: Confirm the scope, desired outcome and finance owner for this invoice approval work.
- 02
Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.
- 03
Complete the actions within Department Head authority and escalate any safety, guest, revenue or policy exception promptly.
- 04
Coordinate required handoffs with the affected department so the action is visible beyond one shift.
- 05
Document the result, any exception and the next action before the work is considered complete.