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HousekeepingChecklist8 min read

Public Area Cleaning Checklist

Maintain lobby, restroom, elevator and back-of-house readiness throughout the day.

PRIMARY ROLEPublic Area Attendant
USE WHENPublic Areas

Operating standard

  1. 01

    Public Area Cleaning Checklist: Review the required conditions, information and safety considerations before beginning.

  2. 02

    Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.

  3. 03

    Complete the actions within Public Area Attendant authority and escalate any safety, guest, revenue or policy exception promptly.

  4. 04

    Coordinate required handoffs with the affected department so the action is visible beyond one shift.

  5. 05

    Document the result, any exception and the next action before the work is considered complete.