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HousekeepingChecklist6 min read

Room Attendant End-of-Shift Checklist

Close a room attendant shift with completed rooms, secure supplies and a clear exception handoff.

PRIMARY ROLERoom Attendant
USE WHENShift Closing

Operating standard

  1. 01

    Report the exact status of every assigned room, including refusals, do-not-disturb rooms and maintenance concerns.

  2. 02

    Return lost-and-found items using the hotel log and secure-storage process before leaving the floor.

  3. 03

    Empty, clean and secure the cart; return keys, radios and access devices to the approved location.

  4. 04

    Report linen, amenity, chemical, equipment or safety shortages to the supervisor.

  5. 05

    Review unfinished work and give the supervisor the facts needed for reassignment or follow-up.