Hotel Leader 30/60/90-Day Plan

Operating standard

1. 01

   Days 1–30: listen, learn standards, meet the team and document operational risks.

2. 02

   Review guest feedback, financial results, schedules, contracts and open commitments.

3. 03

   Days 31–60: stabilize routines, clarify ownership and close urgent control gaps.

4. 04

   Set department measures, coaching rhythm and cross-department service agreements.

5. 05

   Days 61–90: implement the prioritized improvement plan and measure early results.

6. 06

   Present lessons, results, remaining risks and the next-quarter plan to the GM.