EngineeringPlan10 min read
Utility Outage Response Plan
Coordinate safe response, guest communication and recovery during power, water or gas disruption.
PRIMARY ROLEChief Engineer
USE WHENUtility Outage
Operating standard
- 01
Utility Outage Response Plan: Confirm the scope, desired outcome and engineering owner for this utility outage work.
- 02
Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.
- 03
Complete the actions within Chief Engineer authority and escalate any safety, guest, revenue or policy exception promptly.
- 04
Coordinate required handoffs with the affected department so the action is visible beyond one shift.
- 05
Document the result, any exception and the next action before the work is considered complete.