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SalesPlan15 min read

Corporate Account Plan

Turn a target local account into a documented relationship and production plan.

PRIMARY ROLESales Manager
USE WHENAccount Planning

Operating standard

  1. 01

    Corporate Account Plan: Confirm the scope, desired outcome and sales owner for this account planning work.

  2. 02

    Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.

  3. 03

    Complete the actions within Sales Manager authority and escalate any safety, guest, revenue or policy exception promptly.

  4. 04

    Coordinate required handoffs with the affected department so the action is visible beyond one shift.

  5. 05

    Document the result, any exception and the next action before the work is considered complete.