Hotel Sales Call Standard

Operating standard

1. 01

   Research the account, current production, local demand signal and likely hotel need.

2. 02

   Set one objective and prepare three discovery questions before making contact.

3. 03

   Open with relevance, confirm time and ask about travel patterns before presenting the hotel.

4. 04

   Qualify volume, days of week, seasonality, booking channel, rate needs and decision process.

5. 05

   Agree to a specific next step with owner and date; avoid vague follow-up promises.

6. 06

   Update the account record, production estimate, notes and next action before ending the workday.