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SalesChecklist10 min read

Sales Contract Review Checklist

Confirm commercial terms, guest commitments, dates and approval requirements before a hotel agreement is released.

PRIMARY ROLEDirector of Sales
USE WHENContract Review

Operating standard

  1. 01

    Sales Contract Review Checklist: Review the required conditions, information and safety considerations before beginning.

  2. 02

    Verify the current facts with the appropriate hotel systems, logs, guest records or physical inspection.

  3. 03

    Complete the actions within Director of Sales authority and escalate any safety, guest, revenue or policy exception promptly.

  4. 04

    Coordinate required handoffs with the affected department so the action is visible beyond one shift.

  5. 05

    Document the result, any exception and the next action before the work is considered complete.